Ace the 2026 Division Officer (DivO) Challenge – Level Up Your Leadership Skills!

Handling safety issues involves documenting both what you directly observe and what others report, then acting decisively to fix them. Observed issues are problems you witness firsthand during operations or inspections; reported issues come from crew members, watchstanders, or supervisors who notice something unsafe. For both, the process is the same: log the issue in the safety tracking system, investigate to determine the root cause, and implement corrective actions to remedy the problem and prevent recurrence. After implementing fixes, verify their effectiveness and close the item with a clear record of what was done. This approach ensures visibility, accountability, and continuous improvement in safety.

If you skip logging or only act on one type, you lose traceability and risk leaving other hazards unaddressed. Mischaracterizing the source or bypassing the logging step undermines the safety program.